Data Linkages Project


The social service sector is diverse and complex and is undergoing a period of unprecedented growth and change. Sector leaders recognise the need for high quality, timely data and insights to inform workforce planning, growth and transformation.

While there are multiple data sets that capture – with varying degrees of granularity – the scale and composition of this growing workforce, these data sets are typically focused on a particular segment of the workforce (e.g. disability, aged care, family violence etc). 

Project Overview

In line with the 10 Year Community Services Industry Plan, in 2019 FSSI initiated a project to develop an integrated data set on the social service workforce. Unlike other data sets that focus on a specific workforce segment (e.g. disability), FSSI’s data set draws together data from a range of sources – including Census, employment projections, internet vacancy data and WorkSafe data – to see what this data shows about the social service workforce as a whole.

To integrate the data sets, FSSI developed a definition of the social service sector which includes selected occupations from Health Care and Social Assistance and Education and Training. Using this definition, FSSI has aggregated data on a range of metrics including workforce demographics, skills and training and the job market.  This enables FSSI to explore workforce issues at a more specific level and combine insights with findings from other datasets to answer priority questions raised by the sector. 

Key Partners

VCOSS; RMIT including Social Change Enabling Capability Platform, Health Transformation Lab, Policy and Impact Team, Strategy Team, School of Mathematics and Geospatial Science

Project Team

Micaela Cronin

Jessica Lee-Ack